Posts tagged marketing

Dealing with the devilish details of bringing IP to market

By Francis Moran

According to Matt Lemelin, CEO of Genevolve Vision Diagnostics, there are more than 100 occupations which rely on workers having normal colour vision. As we explored in our last post, civilian and military aviation, where there is no room for error, ranks high on this list. Job performance and passenger safety depends on pilots, air traffic controllers and many other technical and support personnel having full colour vision.

It’s easy to understand, then, why Lemelin is filled with such enthusiasm for Genevolve’s prospects when he hears the United States Air Force state that “no colour vision test currently on the market delivers what the Air Force requires.”

“We are very excited about the possibilities of working with the Air Force and other governmental departments,” he said. “We have a fairly complete understanding of their needs in regards to colour vision and we feel we have a turnkey solution to resolve their longstanding issues.”

The challenge, of course, is to bring to market a compelling product that is protected by a rigorous intellectual property (IP) strategy and has garnered the regulatory approvals and industry praise to attract the interest of such a flagship customer. In this post, we will take a look at Genevolve’s product development, IP strategy, business plan and how venture capital does, or does not, fit into the picture.

Finding the right partner … and the right terms

While the ground-breaking genetic research that underpins Genevolve’s value proposition is ultimately intended to treat colour blindness on a commercial scale, the company is first bringing to market the Eyedox Genetic Test for Color Vision – a first step toward creating a global colour-vision standard for all occupations.

“We have identified significant market pain,” Lemelin said. “Everyone who has a colour-vision deficiency needs and deserves to have accurate information about the nature of their colour vision. Unfortunately, even highly trained optometrists and ophthalmologists are unable to objectively discuss colour vision deficiency with their patients because of a lack of a proper diagnosis.”

But solving this market pain takes laboratory work—a lot of costly laboratory work. In the typical life science scenario, a startup such as Genevolve would secure a VC round and yield some control and ownership to the investor for the cash it needs to set up its own lab. Lemelin, however, has opted instead to establish a partnership with a third-party certified facility, rather than surrender control of Genevolve’s destiny.

To the best of his knowledge, this partnership is as rare as it is innovative.

“We have established a rather equitable multi-year agreement with one of the most recognized laboratories in the world,” he said. “We were not interested in a joint venture or a formal partnership, thus we worked out a royalty-based agreement taking lab costs into consideration.”

As usual, the devil is in the details.

“When partnering with others, both parties must benefit and any deals made should be mutually beneficial or the partnership will not work. You also want to avoid anything being too lopsided favouring one party over the other.”

To that end, Lemelin negotiated who would handle what share of the logistical and marketing costs to ensure both parties had a vested interest in a successful outcome. While the lab is responsible for the bulk of the logistics around clinical development and Genevolve’s market development, both parties share obligations related to the marketing effort.

Covering your assets

But the most important details of the partnership relate to ownership of IP. As we explored in the first post, Genevolve has an exclusive world-wide licence to commercialize the genetic research of husband and wife team Jay and Maureen Neitz and their colleagues at the Eye Institute of the University of Washington in Seattle.

“IP protection is a major issue in partnering with others,” Lemelin said. “In our case, the key patent which encompasses our genetic discoveries is broad and exclusive but it needs to be clear who is bringing in the IP. And who owns any new IP if any is developed. We are constantly working to build the company’s IP portfolio through additional patents, trademarks and copyrights.” However, at this stage, he is reluctant to reveal too much about the strategies Genevolve has instituted to protect its IP.

One of the greatest risks with trying to commercialize a patent related to a body of research that continues to evolve is the fate of the inventor. In Genevolve’s case, that risk is mitigated by the fact that its IP was developed by a duo supported by a research team that has amassed a large amount of clinical data—at this point, the loss of one individual will not derail the entire venture.

Too often, however, this is not the case. For those startups that are dependent on the grey matter of one person, Lemelin offers this advice:

“Get to market FAST!” he said. “Have a contingency plan for every possible event. Do not make major changes and keep it as simple as possible. Learn every detail possible about the IP in case you are forced to pick up unforeseen slack. Do appropriate technology assessment and have multiple potential paths to market … and insurance coverage can be a possible solution to provide further financial protection for the company and investors.”

The business of health

Genevolve is itself pursuing two primary paths to market:

  1. Physicians: Physicians are enrolled through a variety of hooks, including exclusive agreements, patient pipelines, free test kits and the promise of getting a competitive edge by offering improved patient care.
  2. Occupational departments: This comes back to those 100 or more occupations which rely on normal colour vision, requiring employers to accurately test their employees. Genevolve is developing specific tests to meet specific occupational requirements.

“We continue to develop distribution partners, not only through our existing global broker network from our laboratory partnership, but with major players like McKesson (one of the largest pharmaceutical distributors in North America), and with companies that develop colour-vision aids with the goal of adding value to our product,” Lemelin said.

An important aspect is qualifying the test for health insurance reimbursement.

Genevolve’s colour-vision test falls into the category of molecular diagnostics, which can qualify for reimbursement through a complex pricing and fee schedule that uses “stacked codes.” These codes are used to tally up the costs associated with each step that is required to carry out the test, as well as the technology involved. A new test must go through a long and complex process to have new codes created and qualify for long-term insurance reimbursement.

“The process of getting a new code can take years,” Lemelin said. “To begin the process, you must prove a need by demonstrating national acceptance of the test. This process is best described as establishing reasonable use or, more generally, clinical utility. It then would be critical to establish a value-based service that can be economically and medically justified.”

For Genevolve, this means validating the test by securing analytical articles in peer-reviewed publications and demonstrating that its test has become an accepted standard of care through physician testimonials and rates of adoption. However, molecular diagnostics is such a new field, said Lemelin, that there is not yet a standard in place that provides Genevolve with a target adoption rate to aim for.

As we mentioned in our last article, Genevolve is planning to make a big splash at the annual meeting of the American Academy for Pediatric Ophthalmology and Strabismus in March. An impressive showing here could spark the endorsement and early adoption from the broader medical community Genevolve needs to kick start the process of qualifying for insurance reimbursement.

Lemelin has already received positive feedback from practicing clinicians which has him optimistic that Genevolve will secure adequate physician adoption rates. The company also has a practicing optometrist as an investor, which lends further credibility with other physicians.

To VC … or not

Another risk factor facing the business is U.S. President Barrack Obama’s new health care plan, which threatens to tighten the rules governing what qualifies for insurance reimbursement. While Lemelin remains confident that he will be able to meet reasonable usage requirements and show sufficient physician adoption rates to qualify for reimbursement regardless, the Obama plan does create a measure of uncertainty in the market that has many investors wary.

And while Lemelin has always been reluctant to yield control to a venture capitalist, the fact of the matter is, the costs of getting the test to market requires an investment too small to attract the interest of many VCs. In addition, most are not interested in what they deem to be a “service” business. The next step for Genevolve – bringing to market a genetic treatment for colour-vision deficiency – would likely have greater appeal to a VC, but this would still mean surrendering control of the business to secure an investment.

Instead, Lemelin prefers to stick with a more measured approach and seek out the support of private investors. A private placement is another possibility. Once revenue is flowing in from the test, it will provide the capital Genevolve needs to forge ahead with bringing its genetic treatment to market.

“I prefer to commercialize the test, gain the credibility from this major achievement and approach our developing physician network and continue to pitch private investors along the way,” he said.

If all goes according to plan, it will begin with that medical conference in late March. In our next instalment, we will take a look at how the stars are aligning for that launch, the insurance reimbursement system in the U.S., and Genevolve’s contingency plan in case of reimbursement denials.

This is the third article in a continuing monthly series chronicling the growth path of Genevolve Vision Diagnostics, a life sciences startup based in Albuquerque, NM that is commercializing cutting edge genetic research to develop new diagnostic tests and gene therapies for colour blindness.

When selling yourself as faster and cheaper is no longer enough: Part 2

By Francis Moran and Leo Valiquette

In Part 1, we introduced Host Analytics, an enterprise software vendor that delivers a suite of corporate performance management (CPM) tools through a software-as-a-service (SaaS) model. We discussed how the company initially positioned itself as a “faster and cheaper” alternative to established competitors such as Hyperion – a vendor later acquired by Oracle from which many of Host Analytics’ founders had come.

By the late 2000s, Host Analytics had come to realize that its initial value proposition no longer represented the firm’s true value and wasn’t supporting its position as an emerging market leader. It needed to rebrand and reposition itself and take advantage of the fact that SaaS had begun to go mainstream as a delivery model for many enterprise applications and had found greater acceptance among finance professionals. Read the rest of this entry »

When selling yourself as faster and cheaper is no longer enough: Part 1

By Francis Moran and Leo Valiquette

In the past two months, Oracle has agreed to purchase RightNow Technologies for $1.4 billionSAP has taken SuccessFactors for $3.4 billion, and IBM is buying DemandTec for $440 million.

What do all three of these deals have in common? An established enterprise technology vendor is buying a Software-as-a-Service (SaaS) vendor to broaden its own product portfolio and bolster sagging sales.

SaaS is one form of cloud computing. More and more, businesses and institutions are turning to cloud computing as a way to manage massive stores of data while at the same time reducing their computer hardware and software costs. In the SaaS model, a software application and its data is kept on the service provider’s central server. Users access the application and their data over the Internet using a secure login.

SaaS has become a common delivery model for most business applications, including accounting, collaboration, customer relationship management and enterprise resource planning. Enterprise cloud services, including SaaS, are expected to generate $22.3 billion in revenue worldwide in 2014 and to have experienced a compound annual growth rate of 30 percent between 2010 and 2014. Read the rest of this entry »

Should You Feel Bad About Blocking Online Ads?

 by Claudiu Popa

I’m not a fan of banner ads, browser pop-ups nor of what’s come to be called behavioural advertising. I find that such promotion largely falls into two categories. The kind that has nothing to do with what I’m interested in, and the kind that is surprisingly well targeted to my personal interests.

Claudiu Popa

Since the former is irritating and the latter is downright creepy, I’m not likely to click on any online ads anytime soon. And I don’t think you are either.

That said, I’m certainly not against commercial promotion and far be it from me to pass judgment on one of the most profitable ways to spend – and make – money online ($25B in 2010 and an estimated $31B in 2011). I’m even sympathetic to the argument that online advertising keeps the Internet humming along as the subsidized services we practically depend on in turn depend on advertising dollars to resist the temptation to charge us.  Read the rest of this entry »

Challenging the status quo

By Francis Moran

When trying to sell a new and innovative product, and a premium one at that, into a somewhat conservative market, there is often no greater competition than the status quo.

The team at NanoScale Corporation knows this all too well. After years developing its intellectual property into a range of products for the defence, police and hazmat markets, NanoScale has focused its efforts around expanding in the civilian disaster restoration market. Here, restoration professionals work to repair, remediate and decontaminate commercial and residential properties damaged by fire, storms, water, sewer backups and mould. In North America alone, this market is worth hundreds of billions of dollars. It is a steady market sheltered from general economic volatility given that disasters and accidents happen all the time and the cost of restoration is typically covered by an insurer.

While NanoScale has made inroads into this market in recent years, it remains challenged to overcome the status quo and the reluctance of its potential customers to embrace new products and technologies quite unlike what they are accustomed to. Read the rest of this entry »

Giving a fair shake to the eyes in the sky

by Francis Moran

In July 2002, a FedEx Boeing 727 carrying cargo crashed on its approach for a night-time landing in Tallahassee, Fl. A U.S. National Transportation Safety Board investigation identified the first officer’s colour vision deficiency as a factor in the crash and recommended that all existing colour vision testing protocols employed by the U.S. Federal Aviation Administration (FAA) be reviewed. Four years later, this case, and the issues which it raised about colour blindness testing in the commercial aviation industry, was the subject of a panel at an international workshop hosted by Saudi Arabian Airlines.

For Matt Lemelin, CEO of Genevolve Vision Diagnostics, stories such as this validate his company’s mandate, and commercial potential, to redefine how colour blindness is tested, diagnosed and treated. As Genevolve moves closer to its commercial launch, he is eagerly looking at specific industries such as aviation, where there is an opportunity for the company to establish new testing standards that are more fair and equitable. Genevolve’s ultimate goal is to create a global colour vision standard for all occupations. Read the rest of this entry »

Why ‘Small Business Saturday’ would make no sense

If Canadian small and medium-sized businesses really think that having a day dedicated to them will boost sales, they must worry about competing with Santa Claus for revenue, too.

Shane Schick, editor-in-chief, IT World Canada

The hysteria around Black Friday, one of the biggest shopping periods in the U.S. calendar, has been rivaled only the increased attention paid to so-called Cyber Monday, when online retail also reaches an American Thanksgiving-induced fever pitch. In both cases, it’s the Wal-marts and other giants of the shopping industry that seem to benefit the most. SMBs, often independently operated and unable to compete with the steep margin discounts offered by the big box stores, don’t necessarily see this particular rising tide as lifting all boats. That’s the rationale for “Small Business Saturday,” one of the more desperate marketing ploys I’ve come across in a long time. Read the rest of this entry »

The weird and wonderful world of gathering customer insights

 by Christine Wong

In this crazy, weird, wired world of 24/7 virtual connectivity, Pamela Bailey still makes face-to-face house calls to SMBs.

Christine Wong

In the most memorable one to date, she paid a visit to a shipping yard office in Singapore, realizing the manager’s “office” was actually a shipping container perched rather precariously on stilts out in the ocean.  

“It was raining really heavily,” Bailey recalls. “I was a little bit concerned about the stilts falling apart and me falling out of the shipping container. But it was a great experience!”  

All part of her Edmonton-based job as experience design manager at Intuit Canada. That basically means she travels the globe knocking on doors (including the rickety one on the shipping container) to see, firsthand, how SMBs use Intuit products. Read the rest of this entry »

Driving steady organic growth on a shoestring

By Francis Moran

Many startups with aspirations of grandeur have fallen prey to the temptation to call themselves a “leading provider of …”. But at Teamly, founder and CEO Scott Allison and his team appreciate that earning the label is a “big hairy audacious goal” which takes a lot of hard work and no shortage of hustling.

Teamly is a two-year-old startup which has brought to market an innovative productivity and project management tool which it delivers through a Software-as-a-Service (Saas) model. Or, as described in the company’s vision statement, “Teamly provides online teamwork software that helps businesses be more successful through more aligned and effective people.”

Read the rest of this entry »

The fine art of the business hustle

By Francis Moran

For a pre-revenue startup that is bootstrapping its way to market, incurring the cost to travel to another city to attend an industry trade conference with an admission price of $1,000 may appear to be an expensive endeavour. For Katie and Luke Hrycak, sibling co-founders of CommentAir Technologies, it’s the kind of opportunity they can’t afford to let slip by.

The 2011 Sports Management Conference and Trade Show, taking place in Toronto on Nov. 14 and 15, features dozens of speakers from the senior ranks of professional sports from across North America, from team owners and league commissioners, to broadcasters and professional services which cater to the industry. It is the very sort of high-profile event they need to draw attention to CommentAir’s programmable earpiece technology.

Read the rest of this entry »