Posts tagged compliance
Canadians registered for Do Not Call List mostly happy
Apr 13th
Nobody likes telemarketers.
Those unwanted calls seem to have an almost preternatural ability to disrupt our lives when we least want to be bothered. Just as we sit down to enjoy a dinner after a long day at work, or are enjoying some quiet time in the evening – the phone rings and shatters that peace, demanding to be picked up. When it’s someone selling duct cleaning on the other end, or seeking to complete a consumer poll about pet food, it’s frustrating that we should have been bothered at all.
So in 2008, our government created a solution to this problem – or at least, an attempt to address our grievances about unwanted phone calls. The concept was simple: we’d create a list that allowed anyone to register their number if they did not want to receive any unsolicited commercial calls. Telemarketers would be required to register with, and subscribe to an updated version of this Do Not Call List. If companies broke the rules and called a number on this list, consumers could complain and the companies would be publicly cited or even fined.
Ambassadors are meeting today’s privacy challenges, head-on
Sep 11th
I recently appeared on the front page of the Ottawa Citizen newspaper with an alarming prediction. “World is losing grip on privacy says watchdog – Next decade will be crucial in protecting privacy” rang out the headline.
I was speaking at the International Conference on Privacy, Security and Trust at the University of Ottawa, and my message was that we need to reframe and look at privacy through a new lens, if we expect to enjoy privacy as we know it, into the next decade.
In my two decades as a privacy professional, I would say that the biggest impact on how we think about privacy has come from the explosive growth of information and communications technologies – more specifically, the rise of online social networking and the growing reliance on wireless transmission and mobile devices such as laptops, cell phones, PDA’s and USB keys. The IT revolution not only brought about a myriad of advancements, resulting in everyday benefits to society, but it also gave birth to an entirely new catalogue of privacy concerns. Read the rest of this entry »
They built in privacy…so can you
Jan 19th
Every year, my office hosts an annual event known as the Privacy by Design (PbD) Challenge where a distinguished group of speakers relate their personal success stories with PbD and the dividends they gained for their organizations.
Last year’s event was a great success, attended by over 250 public and private sector business leaders and academics. 
Since last year, the concept of PbD has grown dramatically and is now an established archetype in the field of privacy protection. For that reason, this year’s event – Privacy by Design: The Gold Standard – will focus on the implementation of new technologies, business practices, and infrastructure in a manner that can deliver tangible results on the promise of PbD.
My theme for this year is, “We did it … so can you,” and nothing demonstrates this theme better than Google’s recent announcement that it will be enabling HTTPS encryption for all Gmail users – by default. Last summer I issued a paper entitled, If You Want to Protect Your Privacy, Secure Your Gmail, to which we had a very positive response from Google. I consider this latest development a huge success for PbD. I applaud Google for their bold leadership in the field of privacy protection and I can only hope that other providers of online services follow their example. If a company with the size and stature of Google can adopt PbD, then anyone can. Read the rest of this entry »


