Stuart Crawford
Stuart Crawford is, president and chief marketing officers, Ulistic Inc. After a 9 year military career which saw Stuart rapidly accelerate through the ranks finishing as a Master Corporal in the Canadian Signal Corp Stuart went to work putting into practice the leadership and character traits he learned through his time with the Canadian Forces. Stuart owned his own MSP business called IT Matters from 2001 to 2008 in the city of Calgary where he refined his marketing and sales skills. Stuart started and retains his MCSE but shifted to business development and eventually using the Internet and effective networking to build a legion of small business professionals who can serve his clients and also help him grow his business. In 2009, Stuart worked with the team at Bulletproof InfoTech as they merged with CompuConsult.com and started working in Calgary. Stuart's role with ULISTIC provides full services Internet consulting services, specializing in helping business in Calgary and throughout the MSP and VAR community. Stuart Crawford is a member of the ITBusiness.ca editorial board. He is our Managing Business advisor.
Homepage: http://ulistic.com/
Jabber/GTalk: http://twitter.com/stuartrcrawford#
Posts by Stuart Crawford
Are you a painter or mechanic?
May 14, 2012 - 11:55 am
Tags: best practices, business management, IT, Leadership, passion, technology, work ethic, work-life balance
Posted in Leadership, Managing Business | 1 comment
Back in November 2008, I lost my passion for technology.
PIPA and the Alberta IT firm
May 2, 2012 - 3:03 pm
Tags: government, IT startup, legislation, PIPA, privacy, security, Small Business
Posted in Managing Business | No comments
Do you run a tech firm in Alberta? Here’s how the Personal Information Protection Act (PIPA) might affect your business.
Is your MSP helping business with PCI compliance?
April 23, 2012 - 2:50 pm
Tags: credit cards, digital wallets, e-commerce, mobile payments, MSP, PCI compliance, privacy, security
Posted in Managing Business | No comments
It’s essential for MSPs that want to retain current customers and attract new ones to be PCI compliant.
Why your competitors are your friends
April 16, 2012 - 2:22 pm
Tags: branding, business competitors, competition, how to keep customers, managing business, partnerships, Small Business
Posted in Managing Business | 1 comment
It was a marriage made in heaven most of the time, as long as we all understood the rules of engagement: Don’t screw with my clients, and I won’t mess around with yours. Pretty simple, eh?
The power of feedback
April 4, 2012 - 10:16 am
Tags: customer management, feedback, managed services, managing business, MSP, public relations, soft skills
Posted in Managing Business | No comments
Feedback helps you to improve, even if you are scared to death of it like me. But, it must be done.
Are you ready for Facebook Pages’ new rules?
March 29, 2012 - 1:10 pm
Tags: branding, Facebook, Facebook Pages, privacy, security, social media, social networking
Posted in Managing Business | 3 comments
If you’re a small-business owner, and you decide to delegate management of your company’s Facebook page, make sure it’s delegated to someone whom you can trust to properly represent your company’s brand.
Keeping client passwords secure and under control
March 12, 2012 - 10:29 pm
Tags: data breach, data protection, Password protection, security, strong passwords
Posted in Privacy and Security | 5 comments
Now, as a business owner, the main advantage is that I know who has access to my office and my passwords, and my service provider can prove it. Can you see the opportunity that exists out there?
Countering artificial commoditization and poor pricing
December 20, 2011 - 6:00 am
Tags: consultancy, IT, managed services, managing business, pricing, Small Business
Posted in Managing Business, Opinion | No comments
As an experienced MSP consultant or MSP Coachwho has built a very successful IT Support firm, I often stop and think about how my MSP coaching clients are pricing themselves in the marketplace today.
How to preserve your cash flow
December 1, 2011 - 8:11 am
Posted in Managing Business, Tutorials | 1 comment
by Stuart Crawford Cash is King” was one of the first lessons I learned from a mentor early on in my life as an entrepreneur. “Never underestimate the importance of having a cash reserve in the bank”, he said. What Arlin Sorensen meant when he took me aside was too make sure that we kept [...]
